Terms and Conditions
Welcome to Marigolds and Onions
These terms and conditions outline the rules and regulations for the use of Marigolds and Onions’ Website.
Marigolds and Onions Ltd. is located at:
2700 Dufferin Street Unit 18
Toronto, Ontario, Canada
By accessing this website we assume you accept these terms and conditions in their entirety. Do not continue to use Marigolds and Onions’ website if you do not accept all of the terms and conditions stated on this page.
1) Ordering Policies
What is the deadline to place my order for next day delivery?
All orders should be received through our website no later than 3:00 PM of the business day prior to your requested date of delivery. Orders placed after the order deadline WILL not be fulfilled.
What is the deadline to place my order for weekend delivery?
All orders for Saturday and Sunday must be received through our website no later than 3:00 pm two business days prior, typically Thursday. Orders placed after the order deadline will not be fulfilled.
How can I order speciality items that are not on your menu?
Certain speciality items and requests may require additional notice and cannot be directly ordered online. Please contact customer service to order your customized menu items.
What does choosing reusable packaging type mean?
Choosing the reusable option helps us meet our ongoing pursuit to better serve both our customers and the environment, we use sturdy lightweight environmentally friendly melamine serving trays and bowls as well as stainless steel chafing stand inserts. In order to maintain our inventory level we would appreciate you separating Marigolds and Onions trays, bowls, pans and thermoses from any other caterer’s equipment. Our driver will return to pick-up Marigolds and Onions equipment within two business days of your delivery. A replacement fee will apply to trays, bowls, inserts and thermoses that cannot be accounted for.
Some of my guests have a food allergies, what can I order for them?
In the extended descriptions of all menu items you will find symbols indicating what allergens are contained or maybe contained in each of our menu items.
Please note, we take every precaution necessary to prevent cross contamination and ensure that the website information is accurate. Nevertheless, Marigolds and Onions cannot accept liability or responsibility for any allergic reaction, caused by any items consumed.
What currency do you accept? What does the prices on your website include?
Prices shown on this website are in Canadian dollars and do not include disposables, staff charges, delivery or applicable taxes.
2) Delivery Policies
Where will you deliver?
Have food, will travel.
We typically deliver in the Greater Toronto Area, but we can deliver to most of Southern Ontario. Deliveries across international or provincial borders are not available at this time.
Is there a delivery charge?
Delivery charges applies to all of our orders and will vary depending on your location and time of delivery. When you are checking out, please refer to the shipping tool to estimate your delivery charge.
Is there a minimum sized order for delivery?
There is no minimum number of guests that we will cater for. However, a $50.00 order is required, before taxes and delivery.
What time are you going to deliver?
We will always do our utmost to deliver at the time requested. However, a 30 minute window prior to the delivery is required.
Can your driver help me unpack and setup?
Our drivers deliver more than one delivery at a time. They are instructed to leave your delivery in a central area in its original packaging. If you require assistance to set-up, please speak with customer service who can assist you in arranging staffing.
3) Returns and Cancellation Policies
How can I make changes to an order that I placed online for a weekday delivery?
We will always do our utmost to accommodate any changes you have. You can make changes to your order online, subject to approval, until 2:00 pm on the date prior to your weekday delivery. When you make a change, the original order will be re-opened in your cart for you to make any changes you like.
How can I make changes to an order that I placed online for a weekend delivery?
We will always do our utmost to accommodate any changes you have. You can make changes to your order online, subject to approval, until 2:00 pm on the Thursday prior to your weekend delivery. When you make a change, the original order will be re-opened in your cart for you to make any changes you like.
What if I have to cancel my order?
We do understand that cancellation happen. We must receive your request to cancel an order no later than 12:00 pm on the day prior to your date of delivery, or Thursday prior for any weekend orders. Any items that require advanced notice, such as cakes or cool & warm bites, cannot be removed or cancelled without approval by our customer service representatives or account manager.
What if something went wrong and I want to refund my order?
We do not offer any returns or exchanges on orders. However, we will always do our utmost to correct any issues that may arise during your delivery.
4) Billing Policies
How am I going to be billed for my order?
If you have selected to pay for your order with a credit card then your credit card will be pre-authorized for the total amount of your order when you submit the order. At approximately 3:00 pm the day prior to your date of delivery your credit card will be charged for the total. If we had to make any changes to your order for any reason, we will send you an e-mail asking you to confirm your new total amount.
If you have the option of paying on account, then your order will be processed through our accounting department on the business day following your date of delivery.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Marigolds and Onions Ltd. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing laws of Canada. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Unless otherwise stated, Marigolds and Onions and/or it’s licensors own the intellectual property rights for all material on http://www.marigoldsandonions.com. All intellectual property rights are reserved. You may view and/or print pages from http://www.marigoldsandonions.com for your own personal use subject to restrictions set in these terms and conditions.
You must not without prior approval:
Republish material from http://www.marigoldsandonions.com
Sell, rent or sub-license material from http://www.marigoldsandonions.com
Reproduce, duplicate or copy material from http://www.marigoldsandonions.com
Redistribute content from http://www.marigoldsandonions.com (unless content is specifically made for redistribution).
This Agreement shall begin on the date hereof.
Certain parts of this website offer the opportunity for users to post and exchange opinions, information, Material and data (‘Comments’) in areas of the website. Marigolds and Onions does not screen, edit, publish or review Comments prior to their appearance on the website. Comments do not reflect the views or opinions of Marigolds and Onions, its agents or affiliates. Comments reflect the view and opinion of the Person who posts such view or opinion. To the extent permitted by applicable laws Marigolds and Onions shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website. Marigolds and Onions reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which contravenes privacy law.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant to Marigolds and Onions a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Reservation of Rights
Marigolds and Onions at its sole discretion, reserves the right to and at any time request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound by and abide by these linking terms and conditions.
Removal of links from our website
If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Although we endeavour to ensure the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
Marigolds and Onions assumes no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all harm caused by claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene, offensive or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect to satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury resulting from negligence;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and
(b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
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This Terms and conditions page was created at termsandconditionstemplate.com generator. If you have any queries regarding any of our terms, please contact us.
Your privacy is critically important to us.
Like most website operators, Marigolds and Onions collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Marigolds and Onions’ purpose in collecting non-personally identifying information is to better understand how Marigolds and Onions’ visitors use its website. Marigolds and Onions also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users. Marigolds and Onions only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Gathering of Personally-Identifying Information
Certain visitors to Marigolds and Onions’ websites choose to interact with Marigolds and Onions in ways that require Marigolds and Onions to gather personally-identifying information. The amount and type of information that Marigolds and Onions gathers depends on the nature of the interaction. For example, we ask visitors who sign up for an account at http://www.marigoldsandonions.com to provide a username and email address.
Security and protection of your Personal Information is important to us. Remember, that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To External Sites
Protection of Certain Personally-Identifying Information
Marigolds and Onions discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Marigolds and Onions’ behalf or to provide services available at Marigolds and Onions’ website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Marigolds and Onions’ website, you consent to the transfer of such information to them. Marigolds and Onions will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above. Marigolds and Onions will disclose potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Marigolds and Onions believes in good faith that disclosure is reasonably necessary to protect the property or rights of Marigolds and Onions, third parties or the public at large.
If you are a registered user of http://www.marigoldsandonions.com and have supplied your email address, Marigolds and Onions may occasionally send you an email to inform you of new features, solicit your feedback, or just keep you up to date with what’s going on with Marigolds and Onions and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Marigolds and Onions takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Marigolds and Onions may collect statistics about the behavior of visitors to its website. Marigolds and Onions may display this information publicly or provide it to others. However, Marigolds and Onions does not disclose your personally-identifying information.
To enrich and perfect your online experience, Marigolds and Onions uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
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